Reference

koi198 Privacy Policy for Your Account

Clear account and wallet data choices sit at the centre of our Privacy Policy.

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CONTACT ROUTES

Where to Ask About Your Data

A clear support path helps when you need to ask about a Privacy Policy point, correct an account detail or check a payment record. Start from the support panel linked in your account area and include the phone number on the account, the relevant date and the payment rail used. We use those details to locate the right record without asking you to send a wallet password.

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Account data request

Use the support panel connected to your account to ask what personal data we hold, request a correction or ask how a phone verification record is used.

Wallet record query

For DANA, OVO, GoPay or QRIS questions, share the payment reference and date through the account route so we can check the receipt status without requesting private wallet credentials.

Access concern

If a sign-in or verification issue affects your privacy request, identify the device and account phone number; we may ask for extra checks before discussing protected account details.

DATA PRACTICE

How koi198 Stores and Uses Account Data

Our handling process separates account details from the payment references needed to match a transaction.

Account creation

When you open an account, we collect the details needed to create and protect it. Phone verification is used before account access, helping us connect a request with the correct account.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records can show a reference, amount and status. We use these details to reconcile account activity, not to obtain your wallet password.

Cookies

Cookies and similar browser data can remember session choices, support account access and help us identify technical faults. You can manage cookie settings through your browser, although some account functions may change.

Device security

We may record device, browser and sign-in signals when you access the account from mobile or desktop. These signals help us notice unusual access before discussing protected account or payment details.

Retention period

We retain account, support and payment records for as long as needed for the stated service, security and legal purposes. When a record is no longer needed, our handling process moves it toward deletion or controlled removal.

Change requests

You can ask us to correct account data, explain its use or request removal where applicable. Send the request through the account support route; we may verify your identity before making a change.

Privacy Policy Questions for koi198 Accounts

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account. They explain the request path, the data connected with local wallets, cookie controls and the access conditions that apply in Indonesia.

It covers account creation, phone verification, payment references, device and browser signals, cookies, support records, retention and requests to correct or remove personal data where applicable.

We collect the account details you submit, including your phone number and verification status. We may also record sign-in, device and browser details needed for account security and support.

Yes. The Privacy Policy covers payment references and status details linked with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, while wallet credentials remain with the payment provider.

Open the support panel linked to your account and describe the correction needed. Include the account phone number, and we may complete an identity check before changing protected details.

Cookies can keep a session active, remember settings and help diagnose browser faults. You can adjust them in your browser, but restricting some cookies may affect account access or saved preferences.

We keep those records only as long as needed for account service, security, support and applicable legal duties. The retention period can differ by record type and the reason it was collected.

You can send a removal request through the account support route where applicable. We may need to retain specific records for security or legal duties, and access depends on local law.

Related Pages

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